Frequently Asked Questions

How long does KSA Drop take to deliver orders to customers?

KSA Drop sources products globally and maintains warehouses across Saudi Arabia. Upon receiving your order, we swiftly pick, pack, and ship it to your customer. With our express logistics, we ensure delivery across Saudi Arabia within 4-8 days from order placement. For cash on delivery orders, we handle the cash collection on your behalf.

What are the Shipping & Fulfillment charges?

At KSA Drop, we offer world-class operations at competitive fulfillment and shipping costs:

  • Shipping cost: 30 SAR per order (up to 3Kgs)
  • Return Charges: 10 SAR.

How does KSA Drop calculate charges?

We deduct product, fulfillment, and shipping costs from the collected cash and remit the balance to you in a weekly payment run.

Example:
Customer's selling price: 180 SAR
Product wholesale price at KSA Drop: -100 SAR
Fulfillment and shipping cost: -30 SAR
Profit to be transmitted: 50 SAR

When will I receive my profit?

We offer three payment cycle in a month. It means, you will Get your profit three times a month for faster access to your earnings, empowering you to grow your business with ease."

What happens if my customer places a cash on delivery order?

We ship the product to your customer and handle the cash collection, depositing your profit directly into your bank account.

What if a delivery attempt fails or the customer refuses the delivery? Will I be charged?

If delivery attempts fail despite our efforts, we cancel the order after three attempts and charge you 10 SAR for the delivery, as the delivery costs have already been incurred.